Terms of purchase

Order

We accept orders via the online store and e-mail. We will process your order as soon as it has been received by us. If we have any questions regarding your order, we will contact you immediately by phone or e-mail.

In our online store, we accept orders from companies / organizations registered in Sweden, Denmark, Norway and Finland. Prices, VAT and shipping follow the country where the company is registered, and we deliver to an address in the same country. If your country cannot yet be selected in the online store, send your order to order@medicalcare.se

Diphoterine, Hexafluorine and Environmental protection products are sold by us in Sweden, Denmark, Norway and Finland. For orders to other countries please contact Prevor.

Prices

Prices are stated excluding VAT and shipping, in SEK for companies in Sweden, DKK in Denmark, NOK in Norway and EUR in Finland. Where prices are not stated in the online store, email/call us for price information or a quote. Offered prices are valid for 30 days from the offer date.

For companies in Sweden, 25% VAT is added. Companies in Denmark and Finland are invoiced without VAT (reverse charge); state the company’s VAT registration number when ordering. Norway is invoiced without VAT (export); we handle customs clearance and the recipient pays Norwegian import VAT and any customs duties.

Shipping

Shipping will be added to all goods, unless you want to pay for the delivery with recipient shipping. In the case of consignee shipping, the forwarder and customer number of the forwarder are stated in the order form.

Shipping is calculated by weight and shown at checkout, in the same currency as the prices. Above the weight limit for each country, the actual freight is invoiced afterwards.

Payment

Payment is made against invoice after approved credit check. The invoice is issued in the same currency as the prices. The payment terms are 30 days net from the invoice date. In the event of a delay, interest on arrears will be charged at 2.0% per month, plus a reminder fee of SEK 50 (outside Sweden, the equivalent amount in the invoice currency). Be sure to clearly state the customer and invoice number when paying.

Delivery

Normal delivery time is 1-2 weeks from dispatched order. All orders are shipped from our warehouse in Flen.

Delivery delays

We reserve the right to temporary final sales. If an item is temporarily out of stock, we will contact you and inform you of the planned delivery date.

Product information

We reserve the right to make any errors and changes.